Privacy Policy

Who we are

This Privacy Policy explains how Flow Growth Studio ("we", "us", "our") collects, uses, and protects personal data when you visit flowgrowthstudio.com or purchase our Website Growth Audit service. We are the data controller for the personal data described in this policy.

Registered business details: Flow Growth Studio, India.

Data we collect

We collect the following categories of personal data:

• Information you provide directly: name, email address, company name, and website URL, submitted through our audit request form.
• Payment information: processed by our third-party payment provider (Razorpay) — we do not store full card details on our own servers.
• Usage data: pages visited, time on site, device/browser type, approximate location (country/city level), and referral source, collected automatically via Google Analytics 4 (GA4) and Google Tag Manager (GTM).
• Cookies: see the "Cookies & Analytics" section below.

How we use it

• To deliver the Website Growth Audit you've requested and communicate with you about it.
• To process payment for the audit.
• To understand how visitors use our site and improve it, using aggregated analytics.
• To respond to enquiries sent through our contact channels.
• To comply with legal and tax obligations.

We do not sell your personal data to third parties.

Legal basis for processing (for EEA/UK visitors)

• Contract performance — processing your name, email, and website details to deliver the audit you've paid for.
• Consent — for non-essential cookies and analytics tracking, collected via the cookie banner presented on your first visit.
• Legitimate interest — for essential site functionality and fraud/abuse prevention.

Cookies & analytics

We use cookies and similar technologies through Google Tag Manager and Google Analytics 4 to understand site usage. Non-essential cookies are only set after you consent via the cookie banner shown on the site. You can withdraw consent at any time by clearing your browser cookies / using the "manage cookie preferences".

Third-party services we use

• Google Analytics 4 / Google Tag Manager — website analytics.
• Netlify — website hosting.
• Formspree — processes form submissions from our audit request form.
• Razorpay — payment processing.

Each of these providers has its own privacy policy governing how they handle data on our behalf.

Data retention

We retain personal data submitted through the audit form for 14 months after service delivery, after which it is deleted unless a longer retention period is required by law (e.g. tax/accounting records).

International data transfers

If you are located outside India, your data may be transferred to and processed in countries with different data protection laws, including the United States (where Google's servers are located). Where required, we rely on appropriate safeguards such as Standard Contractual Clauses for these transfers.

Your rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Request a portable copy of your data
• Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us at aziz.shahid@flowgrowthstudio.com.

Security

We use reasonable technical and organizational measures to protect your data, including secure hosting and restricted access to personal data. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children's privacy

Our services are directed at businesses and are not intended for individuals under 18. We do not knowingly collect personal data from children.

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Material changes will be reflected here.

Contact us

Questions about this policy or your data? Contact us at aziz.shahid@flowgrowthstudio.com.